First day of starting your new business, what should you do?
The answer is probably not what you expect. The truth is right from day one, you should be considering your exit strategy, which will include a succession plan.
Why? Because building a business with the end in mind ensures you make strategic decisions that increase its value, scalability, and long-term success. Whether you plan to sell, pass it on, or step back eventually, having a clear roadmap will shape how you structure operations, financials, and leadership.
The benefit of being part of a franchise network is that we don’t expect you to do this alone. Supporting all our franchisees with this is Hayley, our business coach and former multi-award winning franchisee who sold Razzamataz Medway for a significant amount with her business partner Emily after an initial investment of just £10,000.
“One of the biggest lessons my experience in business has taught me, franchising and beyond, is that real value isn’t just in the numbers – it’s in the people, the vision, and the legacy you build. From day one, we focused on creating something deeper than just a business, bringing our team into that vision and setting a strong foundation for the future. When you think long-term, invest in people, and grow with purpose, exciting things happen. It’s great to see others embracing that mindset and watching where it takes them,” Hayley.
During Hayley’s mentoring sessions, she supports each franchisee to work out their own roadmap and discover what their succession plan could look like. This highly individual and strategic approach allows them to build a business that aligns with their long-term goals. By focusing on sustainable growth and structured planning, Hayley ensures that each franchisee has the clarity and confidence to create a future-proof business.
Hayley’s top 5 tips
- Define Your Vision – Know where you want your business to go and what success looks like in the short and long term. That’s not just about the numbers, it’s about the people and the impact that you can make.
- Establish Strong Systems – Create processes that allow the business to run smoothly without relying solely on you. This is something that you will be guided on during your initial training, but it’s important to maintain this.
- Prioritise Financial Planning – Keep your finances in order from day one, tracking revenue, expenses, and profitability. How will you assess your growth month to month if you don’t do this?
- Build a Strong Team – Invest in your people to help bring your vision to life.
- Think About Who Will Take Over – Razzamataz Medway was sold to a long-term teacher who was already invested in the brand. This made perfect sense, as students and families already had a strong connection with her, creating a seamless transition. Since taking over, she has continued to grow the school, building on its existing success.
Curious about joining the Razzamataz network? Click her to find out more: https://www.razzamataz.co.uk/franchise-opps/book-discovery-den/